Privacy Policy
In brief: Dreamerie never creates an identity for you, your library and your health data stay on your device, and nothing on our servers identifies you.
This policy covers Dreamerie, the app on the App Store. Dreamerie Beta, our TestFlight app for testers, is a separate app with its own Testing Program Privacy Notice.
Dreamerie is made by Forge8 LLC, a company registered in the United States. Forge8 decides what data this app collects and why, which makes it the data controller for everything described here.
Dreamerie is available worldwide except mainland China, Russia, Türkiye, and Belarus.
The short version
Dreamerie has no user accounts and creates no identifier for you. Your library, your listening history, and your preferences live on your device. If you’ve granted Dreamerie access to Apple Health, your health data also stays on your device. When you search, the words you type go to our server with nothing that identifies you. We cannot look up what you listened to, because nothing we hold says who listened to anything. If you subscribe, Apple handles the purchase and we never see your payment details. We do not sell your data or share it with advertisers.
The detailed version
What reaches our servers
Your podcast searches. The words you type go to our server, which runs the search. Nothing that identifies you goes with them. To find shows beyond our curated library, our server passes the words on to Podcast Index, a public podcast directory, also with nothing that identifies you. We keep a log of searches, with the day but nothing about who searched, for 30 days. The results we saved for the same words are deleted within 30 days of the last search for them. We look at what people search for across everyone, connected to no one, to decide which podcasts to add to our curated library.
Anonymous usage reporting. So we can tell which shows in our own library are working, you can turn on Anonymous usage reporting. It stays off unless you turn it on. If you leave it off, nothing is sent and the app works exactly the same. When it is on, the app sends simple tallies: a show was started, mostly finished, favorited, or added, and on which day. The app version goes with them, but we don’t keep it. Nothing that identifies you or your device goes with them, and we discard the network address they arrived from, so tallies cannot be connected to you or to each other. After 90 days, each day’s tallies are folded into running totals and deleted. You can turn it off at any time in Settings → Anonymous usage reporting.
Shows you add. When you add a show that is not yet in our curated library, the app asks our server to fetch that show’s public feed so it can play for you that night. That request carries no identifier. We keep an anonymous count for each show of how many times it has been added, with dates rounded to the day, which helps us decide what belongs in our library. It says nothing about you, your device, or anyone else who added the show.
Shows you flag. The player has a flag icon. If something is wrong with a show, from not suiting sleep to a wrong audio level or too many ads, you can tap it, pick a reason, and add a short note in your own words. Nothing is sent unless you choose to send it. The flag carries the show and episode you were listening to, the reason, the app version, and the day. There is no identifier of any kind, and we discard the network address it arrived from, so a flag cannot be connected to you or to any other flag. We keep the note for 90 days and then delete it. We keep the rest of the flag, because which shows people flag, and why, is how we decide what belongs in our library.
Playing an episode. To play an episode, the app asks our server where its audio is. At bedtime it also asks about a handful of likely episodes at once, so the night can carry on if our server goes down. These requests carry no identifier. Our server’s logs record how many episodes a request asked about, never which ones. Our hosting provider, Railway, keeps those logs under its own retention policy, and we can see them for 30 days.
Browsing and picking shows. The app regularly downloads our list of shows, our cover art, and our own shows. Every device downloads the same files. When the app picks the next episode of a show, or when you open a show’s page, it tells our server which show. None of these requests carries an identifier.
That’s it. Apart from what you send us by email, we do not collect your name, email address, phone number, location, contacts, or photos, and we do not use your microphone or camera. We do not use any advertising identifiers. We do not track you across other apps or websites. And nothing we hold says who played anything, who favorited anything, or when anyone sleeps.
What stays on your device
Your saved shows, your listening history, your playback positions, and the app’s sense of your taste stay on your device. If you use iCloud backup, your saved shows and your settings, including your favorites and mutes, are included in your device’s backup like any other app data. That backup is protected by your backup encryption and belongs to your Apple Account, and we can never access it. Your listening history (the nights in Your nights), your health data, and the app’s diagnostic files are left out of that backup. The app keeps up to 12 months of nights on your device, including nights from before you subscribe, even when the free version doesn’t show all of them, so nothing is missing if you subscribe later. Clear all my data removes them.
For seven nights, the app also keeps a record of what it did, such as which shows played and when, so we can help if you report a problem. For a night in Your nights, it can also note whether your steps showed you got up and how you answered Did you get up?, but never a step count. The record is never sent on its own. You can choose to share it with us from Settings → About → Export diagnostics logs, or attach it when you write to us from Settings → About → Contact support. The copy you share leaves out those notes and anything else worked out from your health data.
Optional Apple Health support
If you choose to share Apple Health data with Dreamerie, it reads your sleep records to time the Auto sleep timer, to offer to pick up where you fell asleep, and to show your nights in Your nights. It also reads your overnight steps, only to know whether you got up. The app reads both only on your device, and only when you have granted permission. We never receive your health data or store it on our servers. Everything the app learns from it stays on your device, is excluded from your iCloud backup, and is erased by Clear all my data.
Dreamerie does not save your step counts, show them, or write them to its logs. When you open a night in Your nights, it checks them to see whether a time you were awake was you getting up, and keeps only that result, never the count.
Your nights can ask Did you get up? about a time you were awake in the night. If you answer, Dreamerie keeps that Yes or No, with the time, on your device. It is left out of your iCloud backup and erased by Clear all my data. The app never uploads it, and we never receive it.
You can stop Dreamerie reading your sleep records and steps at any time. Turn off Apple Health in Dreamerie’s Settings, or open the Settings app and go to Privacy & Security, then Health, then Dreamerie. What Dreamerie already learned stays on your device until you use Clear all my data.
Washington residents: see our Consumer Health Data Privacy Policy.
Subscriptions
Dreamerie’s subscription is sold and billed by Apple through the App Store. Apple handles your payment and your Apple Account, and we never see either. The app checks your subscription with Apple on your device, and nothing about your purchase is sent to our servers. Apple gives us sales reports, which do not identify you.
Podcasts you play
Dreamerie plays podcasts from publicly available RSS feeds, and the audio comes directly from the publisher’s own servers. As with any podcast app, the publisher (and whoever hosts or serves ads in their feed) can see your device’s network address and that the episode was requested. Cover art for shows outside our library, such as search results and shows you add, also loads straight from the publisher’s servers, so they can see your network address when it does. We do not control, receive, or store that information. We do not edit episodes, and we play the ads inside them in full, without removing or replacing them.
If you email us
If you write to us, we receive your email address and whatever you send, including any diagnostics logs you attach. An email you start from Contact support in the app also ends with the app version, the software version, and your device’s model, which you can delete before you send it. We use it only to answer you and to fix what you reported. We keep the emails you send us only as long as we need them to help you, and we delete them when you ask. Our mailbox is hosted by Zoho Mail.
Deleting your data
Settings → Clear all my data erases everything Dreamerie has stored on your device. Since our servers hold nothing connected to you, that is the whole job. Deleting the app also removes what it stored on your device. A backup made before you cleared your data can still restore your library and preferences, because your backup belongs to you, not us. If you emailed us, ask and we will delete the conversation.
How long we keep data
- Search log: 30 days. Saved search results: within 30 days of the last search for the same words.
- Anonymous tallies: 90 days, then folded into running totals.
- Notes written on a flag: 90 days. We keep the rest of the flag: its show, episode, reason, app version, and day.
- How many times each show has been added: kept as a running count per show, with no one attached.
- Our server’s request logs, which carry no identifier: we can see them for 30 days.
- Cloudflare’s request log, with network addresses: seven days.
- Emails you send us: only as long as we need them to help you, and deleted when you ask.
Deleted data also ages out of our backups. Backups are made daily and kept for six days, so anything we delete is gone from backups within six days as well.
Who else sees your data
Cloudflare sits in front of everything we run: it hosts our website, serves our audio library and cover art, and passes all of the app’s server traffic through its network, applying rate limits and caching for us. So requests from your device reach us through Cloudflare, including your network address and anything you search for. Cloudflare keeps a log of each request for seven days, including your network address and approximate country. We can look at that log, for example to investigate a problem. Cloudflare handles this traffic on our behalf under a data processing agreement: it may use it only to provide its services to us, and never for marketing or advertising. Its own privacy policy also describes how it handles traffic like this.
Railway hosts our server and database in the United States. It holds only the identifier-free searches, tallies, flags, show-add counts and request logs above, connected to no person. Forge8 LLC is a US company, so wherever you are, the data our servers keep is held in the United States. We apply the same protections and the same rights to everyone, whatever country you live in.
Cloudflare and Railway handle this data only to run Dreamerie for us, under data processing agreements that require them to protect it as this policy does.
Podcast Index receives only the words of a search, sent from our server, with no identifier and not your network address.
Zoho Mail hosts our mailbox, so it holds the emails you send us.
Apple handles app distribution and subscription payments. If you opt in through the Settings app, Apple also receives anonymized crash reports to help diagnose problems. We never see those reports with any personal detail attached.
We will never sell your data to anyone, ever. We will never share your data with advertisers, data brokers, or marketers.
Your rights
You can ask us to send you a copy of your data, send it in a portable format, correct it, delete it, restrict what we do with it, or object to us processing it at all. Email privacy@dreamerie.app and we’ll respond within 15 days.
Because nothing on our servers is connected to you, there is usually nothing for us to find, send, or delete, apart from any email you sent us. We still answer every request, and we don’t refuse one on the grounds that the data is “anonymous.”
You have these rights wherever you are. We hold ourselves to the strictest standard for everyone, and we will keep this policy in line with best practice.
If you think we’ve handled your data badly, you can complain to a regulator. In the UK that’s the Information Commissioner’s Office, at ico.org.uk. In the EU it’s the data protection authority where you live. You’re welcome to come to us first and give us the chance to put it right, but you don’t have to.
Children
Dreamerie is rated 13+ on the App Store, because you can search and play podcasts from public directories that we don’t individually screen. We pick our own library carefully, but a third-party feed can change at any time and we can’t guarantee what’s inside every episode, so treat it as best effort rather than a promise.
The app isn’t designed for children, and we don’t knowingly collect data from anyone under 13. If you believe we hold data from a child, email privacy@dreamerie.app and we’ll erase it.
Changes to this policy
When this policy changes in a material way, we’ll update the “Last updated” date and raise the version number above. We don’t quietly change our privacy posture.
Contact
privacy@dreamerie.app · Forge8 LLC, United States